(I haven't tried the Generate password feature lately - haven't created accounts at new websites. So it's not the web site that is confusing Dashlane - it appears to be simply that the version of Dashlane on Safari is not working well.
#Dashlane extension not working in chrome mac
I haven't noticed any problems with Firefox for MacOS, which does not rely on the Mac app extensions framework - just Safari. But very often, I had to open the Dashlane app, and copy the user name and password from it, paste into the web site.
If the extension is enabled but not appearing, remove the extension and reinstall following the steps outlined in Installing the NetDocuments Chrome Extension. If the NetDocuments Chrome Extension is listed, make certain the switch is set to Enabled. Simply make sure you’re logged in before you start browsing. Dashlane autofills your usernames, passwords, personal info, and payment details. To try to workaround the problems, I would refresh the page, sometimes several times, and sometimes Dashlane would "wake up." Even more likely to succeed: turn off Dashlane in the extensions preferences, then turn it back on. In Chrome, go to More > More tools > Extensions (chrome://extensions/). With the extension, you no longer have to copy and paste info from the web app or desktop app. But still, the new extension works differently. New extensions can't be uninstalled from that tab - if you try, you get a notice that it is part of the app and has to be uninstalled with the app - which is /Applications/Dashlane.app.Įven the older extension must have been communicating with older versions of the app, as Dashlane, unlike some rivals, was never implemented as a fully "in-browser" extension. The old extensions are stored in ~/Library/Safari/Extensions/*.safariextz, and could be uninstalled directly from the Safari extensions preferences in Safari > Preferences, from the Extensions tab. If you encountered this issue when you made a change on your Chrome’s configurations, then this might be the solution: Access Chrome Settings. In addition to extensions, there are also features on Google Chrome that takes you to the problem with Chrome extension not working. Older extensions are still - for now - supported but with a yellow triangular security warning, and may become non-operational when Catalina is released. Solution 4: Disable Hardware Acceleration. What version of the Dashlane extension and application are you running? The current one is 6.1931.0.Īt some point Dashlane reimplemented their Safari extension as a "Mac app extension" which is a newer extension architecture that relies on apps rather than acting as a standalone extension. Is Safari 12 supported on El Capitan? You could check the Safari version.
Create employee groups for secure password sharing and increased productivity. Dashlane is easy for employees to use, which means stronger security for the entire business. (Now up to 12.1.2.) I can't remember if the trouble started even before then. Enjoy seamless deployment, simple employee management, and customizable security settings like 2FA and single sign-on. The autofill problem started happening more often to me - and maybe it's related to the most recent version of Safari.